chk44 Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data chk44 collects, why we collect it, how it is used, and the rights you hold as a player in Bangladesh.
Introduction & Scope
This Privacy Policy ("Policy") describes how chk44 ("we", "us", "our", "the Platform") collects, uses, stores, and protects personal information provided by players, visitors, and users ("you", "your") of the chk44 website and related services. This Policy forms an integral part of the chk44 Terms and Conditions and should be read alongside them. By registering an account or by using the chk44 platform in any capacity, you acknowledge that you have read, understood, and agree to the data practices described in this Policy.
chk44 is committed to protecting the privacy and security of all players on its platform. We operate in full compliance with applicable data protection standards and do not sell, rent, or trade personal data with third parties for marketing purposes. This Policy applies to all personal data collected through the chk44 website, mobile interface, customer support channels, and any other touchpoints where personal information is exchanged.
Your data, your rights: chk44 collects only what is necessary to run a safe, compliant, and enjoyable platform for players across Bangladesh. We are transparent about our practices and give you meaningful control over your personal information.
Information We Collect
chk44 collects only the personal data that is necessary to provide a safe, personalised, and compliant gaming experience. The categories of data we may collect include:
Identity Data
Full name, date of birth, nationality, government ID details for KYC.
Contact Data
Email address, phone number, city/region (e.g., Dhaka, Chittagong).
Financial Data
Payment method details (bKash, Nagad, Rocket), transaction history, deposit and withdrawal records.
Gaming Data
Game history, bet amounts, win/loss records, bonus usage, and session durations.
Technical Data
IP address, device type, browser, OS, and session logs collected automatically.
Support Data
Records of communications with our customer support team, including chat logs and emails.
How We Use Your Data
chk44 processes personal data only for specific, legitimate purposes. We do not use your data for purposes beyond what is described in this Policy. The primary purposes for which we use your data are as follows:
Account Management & Service Delivery
We use your identity and contact data to create and manage your chk44 account, process deposits and withdrawals, deliver game services, and communicate essential account-related information such as transaction confirmations, security alerts, and policy updates.
Regulatory Compliance & Fraud Prevention
chk44 is legally required to verify the identity and age of all registered players. Your identity data and financial data are used to fulfil KYC obligations, comply with anti-money laundering requirements, detect and prevent fraudulent activity, and respond to lawful requests from competent authorities. Without this processing, we cannot lawfully operate the platform.
Platform Improvement & Personalisation
Gaming data and technical data are used in aggregate and individual form to improve our platform performance, personalise game recommendations, tailor promotional offers to eligible players, and analyse usage patterns to enhance the overall player experience. Where personalisation involves profiling, you may opt out by contacting support.
Responsible Gaming Monitoring
chk44 uses gaming data and session data to monitor for signs of problematic gambling behaviour, enforce self-exclusion requests, apply deposit and wager limits, and identify players who may benefit from responsible gaming interventions. This processing is in the legitimate interests of player welfare and is an integral part of our responsible gaming commitment.
Data Sharing & Disclosure
chk44 does not sell, rent, or trade your personal data. We may share data with third parties only in the limited circumstances described below:
Service Providers
chk44 engages trusted third-party service providers to support platform operations, including payment processors (bKash, Nagad, Rocket, Visa, Mastercard), KYC verification providers, game software suppliers, and IT infrastructure partners. These providers are contractually bound to process data only on our instructions and in accordance with applicable data protection requirements. They may not use your data for their own purposes.
Legal & Regulatory Authorities
chk44 may disclose personal data to law enforcement agencies, financial regulators, or other competent authorities where required by law, court order, or regulatory directive. Such disclosures are made only to the extent strictly necessary to comply with the applicable legal obligation and, where permitted, we will endeavour to notify you of such a disclosure in advance.
Business Transfers
In the event of a merger, acquisition, reorganisation, or sale of assets involving chk44, player data may be transferred to the acquiring entity as part of that transaction. In such cases, chk44 will take reasonable steps to ensure that your data continues to be protected under terms consistent with this Policy, and you will be notified of any material changes to data handling arising from such a transfer.
chk44 never sells your personal data to advertising networks, data brokers, or marketing aggregators. Any third party that receives data from chk44 is bound by strict confidentiality and data processing agreements.
Cookies & Tracking Technologies
chk44 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small data files stored on your device that help us recognise returning users, maintain session security, remember preferences, and collect aggregated usage statistics. We use both strictly necessary cookies (which cannot be disabled without affecting platform functionality) and optional analytics cookies (which can be declined).
You may manage cookie preferences through your browser settings. Disabling all cookies may affect certain features of the chk44 platform, such as session persistence and personalised game recommendations. Third-party game providers integrated into chk44 may set their own cookies subject to their respective privacy policies. chk44 is not responsible for third-party cookie practices.
Data Retention & Security
chk44 retains personal data for as long as is necessary to fulfil the purposes set out in this Policy, including the duration of your account relationship with us and any applicable statutory retention periods thereafter. In practice, account data and transaction records are retained for a minimum of five (5) years following account closure in order to satisfy anti-money laundering regulatory obligations. Support communications are retained for three (3) years. Where data is no longer required, it is securely deleted or anonymised in accordance with our internal data lifecycle procedures.
chk44 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage of sensitive account credentials, role-based access controls limiting staff access to personal data, regular security audits and vulnerability assessments, and a documented incident response procedure for data breaches. While we take every reasonable precaution, no security system is completely impenetrable. If you have reason to believe that your account security has been compromised, please contact us immediately at [email protected].
Your Privacy Rights
As a player on chk44, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team. We will respond to all valid requests within a reasonable timeframe:
- Right of Access: You may request a copy of the personal data chk44 holds about you, including information about how it is being processed.
- Right to Rectification: If any personal data held by chk44 is inaccurate or incomplete, you have the right to request that it be corrected or supplemented without undue delay.
- Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations applicable to chk44.
- Right to Restriction: You may ask chk44 to restrict the processing of your personal data in certain circumstances, such as while the accuracy of the data is being contested or while an objection to processing is being considered.
- Right to Data Portability: Where processing is carried out by automated means and based on your consent or a contract, you may request that your data be provided to you in a structured, commonly used, machine-readable format.
- Right to Object: You have the right to object to processing of your personal data where that processing is based on legitimate interests, including profiling for direct marketing purposes. chk44 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
To exercise your rights: Contact our support team at [email protected] with the subject line "Privacy Request". Include your registered account email and a description of the right you wish to exercise. We aim to respond within 30 days. Some requests may be subject to identity verification before we can act on them.
Policy Changes & Contact
chk44 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via email or a platform notification. Your continued use of chk44 following the publication of a revised Policy constitutes your acceptance of the changes.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which chk44 handles your personal data, please contact our dedicated privacy team. We are committed to addressing all privacy-related enquiries promptly and transparently. Players in Bangladesh may also reach us through our general customer support channel, available around the clock to assist with any data-related matter.
Contact us: For all privacy-related requests and enquiries, email [email protected] with the subject "Privacy Request". We will acknowledge your message within 2 business days and provide a full response within 30 days.
Your Data is Safe with chk44
We protect your privacy so you can focus on what matters — enjoying cricket betting, live casino, slots, and more on Bangladesh's trusted platform.
21+ only. Please play responsibly. chk44 is for adult entertainment purposes only.